Imagine getting a call from the editor of Yankee Magazine, Mel Allen, asking if they can interview us for an exclusive. WOW!....Its like being on our own reality TV show. Ian shows up with his big digital camera & a writing pad, then follows us through our daily routine....and I mean he is tied to our hip. OMG!...read the first few lines of his article...the man was in the trenches with us!
The two-day interview process was a great deal of fun, we simply did our thing...no time for changes. We were in the middle of our Fall Foliage season, our busiest time of year.
The author, Ian Aldrich, did a fantastic job capturing the essence of the B&B life. We LOVE what we do because we enjoy making others happy and creating an exceptional experience.
The name of our company is "Exceptional Experience"; everything we do is aimed at ensuring our guests get the absolute best in customer service. Read the article at Yankee Magazines' web site, you'll love it!
Penny & Dan Cote, owners of Inn Victoria, a Chester, Vermont Bed and Breakfast